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| Regular Housekeeping |
A local food production company used the full services of Ulysses as an IT department for several years until the technology grew to a level where it justified a full-time IT Manager. In the past year, our services have continued on a weekly basis, providing two hours mimimum on-site for housekeeping and specific projects, whilst still available for ad-hoc routine / emergency call-outs. |
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| Getting a Business Started |
Numerous small and new businesses approach Ulysses for assistance in strategic decisions, practical resolutions and fault fixing. An event management start-up in Melton Mowbray is now delighted to have an IT department available whenever she has a technology issue. The response is fast, there's no contract to sign and the business owner feels assured that she can focus on her core business skills. |
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| Moving Offices |
An established business in Nottingham was ready to move offices. Ulysses had been providing the on-going IT support for several years, but when they wanted to investigate the practicalities of moving, they took their Ulysses IT director along to assess new premises, and having decided on the best location, the Ulysses team project managed the full technology move: telephony, cabling, moving servers and workstations, ensuring that the business didn't lose a single trading day. Ulysses works weekends and evenings at the usual weekday tariff. Ulysses continues to provide weekly housekeeping support and rapid response to faults as required. |
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| Stepping Out of the Group |
An accountancy firm in Ashby had decided to separate from a larger group of practices. Ulysses advised on additional hardware and software required, liaised with the group IT department, managed the transfer to the new setup, so that the company could close down on Friday as one identity and open on Monday morning as a new company. No hassles, and only one port of call. Ulysses continues to be the IT department for ongoing issues as the business develops. |
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| Support for Area Offices |
| A clothing retailer, with more than 250 stores nationally has been outsourcing support to Area Managers to Ulysses for many years. There is no contractual payments, just fast response support as required. This saves the in-house IT department from travelling and reduces their overheads. |
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